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Quality Parts

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The Interwebs, USA   USA
This read-only message was archived from a public mail list.
Mail From: (email redacted) (DUHART JOHN)

Hey All,



I'm about to by some parts to rebuild the front suspension. Vic Brit is
charging $43,00 for the parts to rebuild both the upper and lower A-arm.
TRF is charging $66.00 for the same parts (after the 20% discount).
Since there is a big price difference between the two I'm wondering about
the quality of the parts from VB. Does anyone have any experiences with
these parts from VB?



Thanks,

JHD IV





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The Interwebs, USA   USA
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Mail From: (email redacted) (DUHART JOHN)

Hey All,



Sorry to post twice. Same question for the quality of Vic Brits Head
and Lower gasket sets, and their ball joints!



Thanks,

JHD IV





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The Interwebs, USA   USA
This read-only message was archived from a public mail list.
Mail From: Jeremy DuBois <(email redacted)>

>
> I'm about to by some parts to rebuild the front suspension. Vic Brit is
> charging $43,00 for the parts to rebuild both the upper and lower A-arm.
> TRF is charging $66.00 for the same parts (after the 20% discount).
> Since there is a big price difference between the two I'm wondering about
> the quality of the parts from VB. Does anyone have any experiences with
> these parts from VB?
>

My experience is: Stay as far away from VB as possible. Their front
suspension rebuild kits are missing random piece and they're obnoxious about
it.
I bought a spitfire "complete" front suspension rebuild kit, and when it
arrived without the upper bushings and hardware, I called them assuming
they'd just forgot to ship them.
I was told they would ship the missing peices right out. After a week I
called to check on the status and was told, "Those parts aren't included in
the kit."
"So why was I told they'd be shipped to me?"
"I dunno."
"Why does the catalog say they're included?"
"It doesn't"
"Yes it does, current catalog, page X"
"Oh, yeah, I guess it does. Well it's wrong."
"Well why is it called a COMPLETE rebuild kit if it isn't?"
"I dunno. If you want the extra peices, we'll pay for shipping."
"Uh... I think you owe me those extra peices, the order I made, which was
accepted by you, was for a kit as detailed in your catalog. I even
referenced the catalog number and page when I made the order."
"Well, we're not going to do that."
"I feel like I'm getting screwed here."
"Yeah, I understand why you think that."
"But you're not going to do anything about it?"
"Nope."

That was the last time I bought anything from VB. If you really want to
buy from them, make SURE you know what's included in their kits. Don't go
by the catalog, make them explicitly spell it out on the phone. Hell, tape
record your conversation. Or better yet, get your parts elsewhere.

Jeremy DuBois
Programmer/System Administrator
Thermalogic Corporation
'74 MGB, '76 Spit


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The Interwebs, USA   USA
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Mail From: (email redacted) (DUHART JOHN)

Hey All,



I forgot to mention, these parts are for a TR6. I have to pay more
attention to my posts. Sorry for all the traffic for one set of
questions.



Thanks,

JHD IV





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Mail From: "Philip E. Barnes" <(email redacted)>

I recently took a chance and ordered some bits from VB for the TR6: a
license lamp, a couple horns and a set of Minilite replica wheels. I
couldn't resist the price on these parts. Everything came in a few days
and appears to be of good quality. Perhaps I was just lucky this time.

Phil Barnes '71 TR6 CC61193L



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Mail From: <(email redacted)> (Steve Sutton)

I usually buy all my parts for my TR-6 from TRF, Moss sometimes and VB on
occasion. I recently rebuilt the front suspension (along with everything
else on the car) and ordered the parts from TRF, however one set was on
backorder for several weeks (months). Moss was also out so I called VB,
they had the parts. The parts I received from TRF and VB were identical
-- both from Quinton Hartzel -- same part #'s on the boxes and everything.
VB was about 20% less as well.

Other parts I have ordered from VB have been either just fine
(mechanical), or very, bad (cosmetic, interior). Most of the interior
stuff I have seen from VB is suspect. The mechanical parts seem to come
from the same source as those from TRF and Moss (usually NOS or QH or AE).
Probably not too many suppliers of major mechanical parts for these
vehicles anymore.

I still prefer TRF, but don't want to see any of 'our' suppliers go out of
business. In fact VB was the only source that had the speedo drive pinion
oil-seal; TRF and Moss were NLS.

Just my two cents worth.

----------------------[Reply - Original Message]----------------------

Sent by:(email redacted) (DUHART JOHN)
Hey All,



I'm about to by some parts to rebuild the front suspension. Vic
Brit is
charging $43,00 for the parts to rebuild both the upper and lower A-arm.
TRF is charging $66.00 for the same parts (after the 20% discount).
Since there is a big price difference between the two I'm wondering about
the quality of the parts from VB. Does anyone have any experiences with
these parts from VB?



Thanks,

JHD IV




=====================================================================


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The Interwebs, USA   USA
This read-only message was archived from a public mail list.
Mail From: Jeremy DuBois <(email redacted)>

>
> I recently took a chance and ordered some bits from VB for the TR6: a
> license lamp, a couple horns and a set of Minilite replica wheels. I
> couldn't resist the price on these parts. Everything came in a few days
> and appears to be of good quality. Perhaps I was just lucky this time.
>
> Phil Barnes '71 TR6 CC61193L
>

Yeah, they're not the most terrible company in the world. (J.C. Whitney
is, IMO) I *USED* to order quite a bit of stuff from them, and the quality was
always ok. I might even order from them again, if nobody else had what I
needed, but I'd be damn sure I knew what I was getting.

Jeremy DuBois
Programmer/System Administrator
Thermalogic Corporation
'74 MGB, '76 Spit


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Mail From: (email redacted) (Wet Hood Willy -- Beeper 395)

From: SMTP%"(email redacted)" 24-JAN-1996 08:54:40.10
To: (email redacted)
CC: (email redacted)
Subj: Re: Quality Parts

>>
>> I'm about to by some parts to rebuild the front suspension. Vic Brit is
>> charging $43,00 for the parts to rebuild both the upper and lower A-arm.
>> TRF is charging $66.00 for the same parts (after the 20% discount).
>> Since there is a big price difference between the two I'm wondering about
>> the quality of the parts from VB. Does anyone have any experiences with
>> these parts from VB?


> My experience is: Stay as far away from VB as possible. Their front
>suspension rebuild kits are missing random piece and they're obnoxious about
>it.
> Jeremy DuBois


Everyone;
I just have to add my $.02 to this.
My experience with VB has been just the opposite of what was described above.
They have always been very pleasant and helpful on the phone and have done
evrything they said they would. My parts have always arrived quickly and I've
never recieved a wrong part. There have been one or two back orders, but that
happens and even the BOs have come in a reasonable amount of time.
I've always been completly satisified with VB and would recommend them.
Besides, the drawings in their catalogs are some of the best I've come across,
I even use them to reassemble my car!
Happy British motoring!
Bill


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Mail From: (email redacted) (dave eaton)

and my $.02 as well,
I"ve gotten parts for my GT6 that now one else carried
Dave Eaton
TSSC NW/USA/rep
71 GT6 mk3
62 Herald 1200


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Mail From: (email redacted) (Ross Vincente -- TransAmer. Financial - Los Angeles )



To: Triumphs List, Inet


Okay, me too . . . . . . .

I've ordered from both TRF and VB and so long as I was only
ordering fairly simple parts, e.g. points, condensor, fuse block,
headlamp trim ring, etc. VB was okay. Quality on interior parts,
as others mentioned, was really crap. Returned some of it. TRF
was much better for more complex items, e.g., generator, etc.

Good luck.

Ross D. Vincenti
64 Spitfire Mk I (undergoing surgery)




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